Cost effectiveness and prompt, efficient service are always considered top priorities when approaching building concerns. By emphasizing complete customer satisfaction, Accredited Building Services has earned a strong reputation for Quality Service.
Communication is the key to every good Customer Service program. We like to think we excel at communicating with our customers. Here are just some of the ways in which we stay in touch on a daily basis with our clients.
Help Desk
Accredited Building Services will provide an electronic logbook with 24 hrs/7 days a week access to submit your request and/or check on assignments and progress. This site is updated daily by our Customer Service Manager.
24 Hour Phone Number
The building manager will be furnished with a 24 hour emergency phone number, other than the local business office number, by which the maintenance supervisor can be reached.
Personal Consultations
The supervisory staff is always available to discuss any concerns or specifications regarding your building.
Reporting
The supervisory staff will complete, on an ongoing basis, checklists and other reports to evaluate the work being done. Reports are open for building management to inspect, as to insure that all goals and objectives are being met.
