Being in the janitorial cleaning business means wearing many hats. Because of this, success can easily to get lost in the hustle and bustle of the days’ work. This is why it’s so important to stay focused on two keywords: Consistency and staying proactive.
1) Consistency!
In baseball, my theory is to strive for consistency, not to worry about the numbers. If you dwell on statistics you get shortsighted. If you aim for consistency, the numbers will be there in the end.
–Tom Seayer
Managing a janitorial company is the epitome of performing work tasks that can be repetitive or even mundane. To do this on a daily basis requires training, positive support, and motivating employees. To be successful in any worthwhile endeavor requires us to do the uncomfortable thing, even if we don’t feel like doing it. A big difference between mediocrity and excellence is consistency.
2) Proactive!
Things do not get better by being left alone. Unless they are adjusted, they explode with a shattering detonation.Լ/p>
–Winston Churchill
Janitorial services involve rapid response to customer needs whether it be preparation for an important inspection or an emergency clean after a pipe bursting.Taking appropriate action in these situations involves three things- a trained team that has the capability to do the correct thing, an effective system of communication, and a total commitment to the customer.Many times in business, indecisiveness is a decision- a decision not to take timely action.
More to come!
